Please be advised that shipping times for online orders of CHM Shop smartwatches may vary depending on the location, typically ranging from 10 to 20 days. While we endeavor to ensure timely delivery to our customers, it's important to note that factors such as customs processing and local postal service efficiency can impact delivery times. Rest assured, we prioritize prompt shipping and will provide tracking information for your convenience. Thank you for choosing CHM Shop for your smartwatch purchase.

At CHM Shop, we are committed to offering high-quality electronic products and exceptional services to our valued customers. To ensure your satisfaction and maintain the integrity of our products, we have established the following return policy:

Return Period:

Customers have up to 30 days from the date of receipt of the product to request a return.

Return Conditions:

To be eligible for a return, the product must be in its original condition, unused, and in its original packaging. Returns will not be accepted for products that have been tampered with, damaged, or altered in any way by the customer.

Return Process:

To request a return, the customer must contact our customer service team within the specified period. Detailed instructions on the return process, including the steps to follow and the required information, will be provided.

Inspection and Approval:

Once the returned product is received, our team will conduct an inspection to verify its condition and compliance with the return conditions. If the product meets our return policies, a refund or exchange will be processed as agreed with the customer.

Additional Restrictions:

We reserve the right to reject any return that does not comply with the conditions set forth in this policy or that is made outside the specified return period.

At CHM Shop, we value customer satisfaction and strive to ensure a positive shopping experience at all times. If you have any questions or concerns about our return policy, please do not hesitate to contact our customer service team.

Thank you for choosing CHM Shop for your electronic product needs.